Administrative Assistant

Location: Salt Lake City, UT

• Hourly Pay: $18-$19
• Benefits: 100% medical insurance, dental, vision and 401K with company match
• Full-Time - Monday - Friday with some weekends throughout the year.
• Office Hours: 9:00 AM – 5:30 PM
• Office Environment: small office & relaxed dress code

Who We Are:

Honey Bucket, a division of Northwest Cascade, is changing expectations by providing exceptional portable sanitation and site services in our community. With over 750 employees across six states, our team exceeds customer expectations in portable restrooms and services, hand-washing stations, fencing, and storage containers. We’re an employee-owned company that provides under-credentialed overachievers an opportunity to earn more than just a paycheck.

Day in the Life:
Honey Bucket has an immediate opening for an Administrative Assistant. The ideal candidate must be highly organized, efficient with time management, have a strong attention to detail, and be able to work well under pressure. This position reports directly to the Area Manager.

Duties:

• Manage inbound and outbound communications via phone calls, email, and other forms to address customer needs and support the on-the-road sales team.
• Accurately and efficiently enter orders and billing inquiries into various computer systems, ensuring proper documentation for outside sales.
• Process month-end billing by reconciling subcontractor invoices and billing customers accordingly.
• Manually input customer invoices into designated billing portals.
• Resolve billing issues and provide support for customers facing complex billing inquiries.
• Maintain professionalism to establish and enhance customer rapport, encouraging repeat business.
• Execute general office tasks, including data entry, filing, customer assistance in-office, and creating/maintaining documents in Microsoft Word and Excel.
• Operate both independently and collaboratively as part of a team.
• Display flexibility in undertaking additional duties as required.

Qualifications and Skills:

• Ability to multitask, work in a fast-paced environment, and be passionate about providing excellent customer care.
• MUST BE DEPENDABLE AND HAVE EXCELLENT ATTENDANCE.
• Proficiency with Microsoft Office programs.
• Ability to manage multiple objectives, projects, or activities with strong organizational and time management skills.
• Ability to quickly learn product knowledge, work on a PC, and navigate a Windows environment.
• Strong attention to detail.
• Demonstrate excellent interpersonal, verbal, and written communication skills.
• Must pass a pre-employment drug test.

We Offer:

Honey Bucket is committed to the growth and development of our employees' offering on the job training, advancement opportunities and a unique life-long learning program that provides tuition reimbursement for almost any class.

Honey Bucket reinvests 20% of net profits into employees through annual performance bonuses and provides shareholder opportunities to management.

Our exceptional benefits package includes employer-paid medical, vision and dental for you and your family will be covered at a discounted rate, plus paid time-off and generous 401k with company match.

Conquering tough jobs with Diversity and Inclusion

At Northwest Cascade, home of Honey Bucket, opportunities are equal for all people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We have learned through experience that different ideas, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.